Modern Workplace Transformation for a Global Enterprise

Connected collaboration, simplified content management, and a scalable digital foundation
Engineering Workflow Base Engineering Workflow Analytics

  Context



Hundreds of employees across departments relied on disjointed tools, siloed communication channels, and outdated SharePoint sites to manage day-to-day work. Inconsistent governance, scattered content ownership, and overlapping digital workspaces created friction, confusion, and inefficiency in how people collaborated and accessed information.

The client needed a unified Modern Work strategy, supported by Microsoft 365 tools and guided governance, to streamline collaboration, simplify content management, and strengthen employee engagement across the organization.

ACT Solutions led the design and implementation of a modern digital workplace, including a centralized Intranet, SharePoint modernization, M365 Governance standards establishment, and Copilot rollout. These initiatives enhanced collaboration, boosted engagement, and reduced digital clutter, creating a scalable foundation for a connected, high-performing workforce set us for long-term digital success.

  Case Study Summary


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Vision

A global organization with a rapidly evolving workforce needed a cohesive, scalable digital workplace to improve how employees communicate, collaborate, and access information. The primary objectives were to:

  • Eliminate fragmented communication and content management practices that hindered productivity.
  • Modernize and migrate legacy SharePoint sites to align with current best practices and information management standards.
  • Establish clear governance to ensure consistency, compliance, and accountability across Microsoft 365 tools.
  • Optimize departmental digital workspaces to reduce clutter, improve usability, and enhance operational clarity.
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Value

  • Productivity – Employees spend less time searching for information and more time on high-value work through centralized communication and streamlined content management.
  • Governance - Clear policies and structure ensure consistent, compliant use of Microsoft 365 across departments.
  • Simplified digital landscape – Consolidation of Teams and SharePoint sites reduces clutter and improves workflow clarity.
  • Scalable – A modern, governed workplace environment supports long-term growth, innovation, and employee experience.
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Velocity & Performance

  • The corporate intranet was designed, built, and launched within 30 days, delivering immediate access to streamlined communication tools.
  • SharePoint modernization and migration were completed for priority departments in a few months, using Sharegate to accelerate content transition.
  • Microsoft Copilot pilots were deployed to over 200 users within nine months, with high adoption rates and active engagement.
  • Governance policies were implemented in parallel, enabling consistent rollout of Microsoft 365 capabilities across departments.
  • Workspace consolidation reduced Teams and SharePoint sites by 50%, improving usability and reducing digital sprawl.
  • The architecture and governance framework are built for scale—supporting future Microsoft 365 integrations and continued employee growth.

  KEY FEATURES

Modern Work Features

The Modern Work solution needed to unify communication, collaboration, and content management while remaining flexible for diverse departmental workflows and user needs.


  • Corporate Intranet

  • SharePoint Optimization

  • Content Governance Framework

  • Copilot Implementation

  • Modern Work Support Hub

  • Viva Engage Implementation Plan

  TOOLS

The foundation for the modern intranet, enabling centralized communication, document management, and team collaboration. Modern sites were designed for ease of use, mobile responsiveness, and alignment with corporate branding.

Integrated across Microsoft 365 apps like Outlook, Word, Excel, and Teams to provide AI-powered assistance that accelerates productivity and reduces manual effort.

Used to assess, modernize, and migrate legacy SharePoint content. Enabled smooth transitions to modern SharePoint with minimal user disruption and robust reporting on migration progress.

A structured set of SharePoint pages to house the governance policy and documentation inspired by Susan Hanley’s governance model, including lifecycle management, permissions guidance, and workspace standards.

Served as the collaboration hub, now optimized through reduced workspace sprawl and standardized provisioning practices aligned to business functions.

Implementation plan established for Viva Engage, a key driver of employee engagement. Viva Engage empowers social collaboration, recognition, and community-building within Microsoft Teams, enhancing the digital employee experience.